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Privacy Policy

Last Updated: 02 December 2025

Shivnath Metalex Corporation Private Limiled.

Shivnath Metalex Corporation Private Limiled is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make an inquiry, or engage with our steel, iron, copper, and aluminium product-related services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Email address
• Phone number
• Company name
• Billing and delivery address
• GST number (if applicable)
• Any other information voluntarily submitted through contact forms or inquiries

B. Non-Personal Information

• Browser type
• Device information
• IP address
• Cookies and usage data
• Pages visited, time spent, and referring URLs

2. How We Use Your Information

We use collected information to:

• Process inquiries, orders, and service requests
• Provide quotations for steel, iron, copper, and aluminium products
• Improve our website and customer service
• Maintain internal records and business operations
• Send updates, promotional materials, or product information (only with consent)
• Ensure compliance with legal and regulatory requirements

3. Sharing of Information

We do not sell or trade your personal information. However, we may share information with:

• Trusted service providers (e.g., logistics partners, payment gateways)
• Government or legal authorities when required by law
• Internal teams and authorized staff for business operations

All third parties are obligated to keep your information confidential.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic and usage
• Remember user preferences

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communication
• Raise concerns about how your data is handled

To exercise any of these rights, contact us using the details below.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purpose for which it was collected
• Meet legal, tax, or regulatory requirements
• Resolve disputes and maintain business records

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or policies. Users should review those site's privacy policies separately.

9. Policy for Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Shivnath Metalex Corporation Private Limiled.

Email: sales@shivnathmetalexcorporation.com
Mob: +91-9892886315

Address:
1st Floor, Shop No. 1,
Gaondevi Plaza, Near Sonarpada Bus Stop,
Dombivli, Kalyan, Thane, Maharashtra-421201

Terms & Conditions

Last Updated: 02 December 2025

Shivnath Metalex Corporation Private Limiled.

Welcome to Shivnath Metalex Corporation Private Limiled. By accessing or using our website, products, or services, you agree to comply with the following Terms & Conditions. Please read them carefully. If you do not agree, please do not use our website or services.

1. Introduction

These Terms & Conditions govern your use of our website, inquiries, quotations, purchases, and any business conducted with Shivnath Metalex Corporation.

By using our services, you acknowledge that you have read, understood, and agreed to these terms.

2. Products & Services

Shivnath Metalex Corporation supplies steel, iron, copper, aluminium, and related industrial materials. All product details such as grades, specifications, measurements, pricing, and availability are subject to change without prior notice.

3. Pricing & Quotations

• All prices provided in quotations are valid only for the period mentioned in the quote.
• Prices may vary based on market fluctuations, raw material cost, taxes, or logistical changes.
• GST and other applicable taxes will be charged as per government norms.
• Quotations do not constitute a binding contract until confirmed in writing by both parties.

4. Orders & Payments

• Orders are processed only upon written confirmation (email, purchase order, or signed quotation).
• Full or partial payment may be required before dispatch depending on the order terms.
• Accepted payment methods include bank transfer, UPI, cheque (subject to clearance), or any method notified by us.
• Delay in payment may attract interest or penalties as per agreement.

5. Delivery & Shipping

• Delivery timelines are estimates only and may vary due to logistical issues, transport availability, or unforeseen circumstances.
• Risk of loss or damage passes to the buyer once goods are handed over to the transporter or shipping agent.
• Any additional transportation costs, unloading charges, or handling fees are the buyer's responsibility.
• The buyer must inspect goods upon delivery and notify us of any discrepancies within 48 hours.

6. Quality, Inspection & Warranty

• We ensure products meet the specifications agreed at the time of order.
• Third-party inspection can be arranged at the buyer's cost, if requested.
• We do not provide warranties beyond standard material quality and mill test certifications (if applicable).
• Any misuse, improper storage, or handling of materials voids any claim.

7. Returns, Claims & Refunds

• Returns or exchanges will be accepted only if:
  • The material is defective, mismatched, or damaged before delivery.
  • A written complaint is submitted within 48 hours of receipt.
• Custom-cut, processed, or fabricated materials cannot be returned.
• Refunds (if applicable) will be processed after inspection and approval.
• Decision of Shivnath Metalex Corporation will be final in all disputes.

8. Limitation of Liability

Shivnath Metalex Corporation is not liable for:

• Delays caused by transport, strikes, natural disasters, or unforeseen situations
• Losses due to improper use or storage of materials
• Indirect, incidental, or consequential damages arising from the purchase or use of our products Our liability is limited strictly to the value of the goods purchased.

9. Intellectual Property

All content on our website—including logos, text, images, product descriptions, and layouts—belongs to Shivnath Metalex Corporation.You may not copy, reproduce, or distribute any content without prior written consent.

10. Prohibited Activities

You agree not to:

• * Misuse the website for illegal or harmful purposes
• * Attempt to hack, disrupt, or interfere with website operations
• * Provide false information during inquiries or orders

11. Privacy Policy

Use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the policy.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be resolved in the courts located in Thane, Maharashtra, unless mutually agreed otherwise.

13. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with a revised date. Continued use of our services implies acceptance of the updated terms.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Shivnath Metalex Corporation Private Limiled.

Email: sales@shivnathmetalexcorporation.com
Mob: +91-9892886315

Address:
1st Floor, Shop No. 1,
Gaondevi Plaza, Near Sonarpada Bus Stop,
Dombivli, Kalyan, Thane, Maharashtra-421201